YOU know that nothing is as important as providing a pleasant customer be it in retail stores or online.

YOU know loyalty is not dead and will relish in setting up a Privilege Reward Programme. You are also technically capable of carrying our segmentation of databases and devising remarketing strategies to maximise customer lifetime value.

YOU know the value of retaining customers and all the right tricks to ensure our customer keep coming back – time after time.

YOU believe that good customer service is more than ‘service with a smile’ and involves creating efficient processes which will aid easier shopping experiences.

YOU are patient and will fight to your death to close off customer complaints, even if it means liasing with internal operations to solve the issue at hand.

YOU have the proactivity to move mountains and will take joy at reviewing existing procedures, identifying inefficiencies, and creating new ways of improving our service to customers.